Privacy Policy

1. Introduction

Welcome to PitchView AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports video analysis platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, password)
• Upload videos or use our analysis services
• Contact us for support or feedback
• Subscribe to our newsletter or marketing communications

2.2 Automatically Collected Information

When you visit our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

2.3 Video Content

Videos you upload are processed by our AI to generate analysis. We store your uploaded videos and analysis results in secure cloud storage for the duration of your account.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our video analysis services
• Process your videos and generate AI-powered insights
• Improve and personalize your experience
• Communicate with you about updates, support, and marketing
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Cloud storage (Azure), AI processing (Google Gemini), analytics tools
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• PBKDF2 password hashing with salt
• Secure, HttpOnly, SameSite cookies
• Regular security audits and updates
• Restricted access to personal data

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@pitchview.ai

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Continued use after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: